Prescription Policy | PAPSmart Canada
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Prescription Policy

PapSmart.com Prescription Policy

If your order includes CPAP masks, machines or heated humidifiers, we must have your prescription on file before we can ship your order. Please note that CPAP supplies and parts such as filters, tubing, water chambers, mask parts, cushions and pillows do not require a prescription.

There are three easy ways to give us your CPAP prescription:

  1. Fax your prescription to us: 1.888.395.1185
  2. Email your prescription to customer@papsmart.com

NOTE: If you fax or email a prescription, please write your order number on your prescription. A prescription for a standard CPAP must include a set pressure setting.

Please contact our customer service team directly if you are having trouble obtaining a prescription for your mask, machine or humidifier. 

Customer Reviews

"I was bit skeptical due to a big price difference between what my local sleep therapist was asking & what is being offered here. Finally, made a purchase here & received device within 5 days in really good packaging. Thanks PapSmart for Saving $$$$."
— Sejal
"Saved over $1800.00 over Local storefront company. Thanks so much!"
— Max Taylor
"Papsmart is amazing! Ordered Tuesday Arrived Thursday."
— Clive
"Following my purchase, I wrote twice and received a response within hours of each email. These guys have been good to me. I have no regrets. It is easy to access all the settings on this machine"
— Ken B.
"This is a great mask and I have not seen a better price in North America"
— Ed Cherry